Responsible Gaming
Introduction
At 1win, we are committed to promoting responsible gaming practices. Gambling should be viewed as entertainment only, not as a way to earn money or solve financial problems. Please enjoy our platform responsibly and within your means. If you find yourself struggling with your gambling habits, help is available.
Age Verification
You must be at least 18 years of age (or the legal age in your jurisdiction, whichever is higher) to use 1win's services in India. We take age verification seriously and reserve the right to request identification to confirm your eligibility. Gambling by minors is illegal and harmful.
Warning Signs of Problem Gambling
Please be aware of these warning signs that may indicate problem gambling:
- Chasing Losses: Attempting to recover losses by gambling more frequently or with larger stakes
- Hiding Gambling Activity: Concealing the extent of your gambling from family, friends, or partners
- Inability to Stop: Feeling unable to control the amount of time or money spent gambling
- Neglecting Responsibilities: Neglecting work, school, family, or personal obligations due to gambling
- Borrowing Money: Borrowing money to gamble or pay gambling debts
- Mood Changes: Experiencing anxiety, depression, or irritability when unable to gamble
- Escalating Stakes: Needing to gamble with increasing amounts to achieve the same excitement
- Failed Attempts to Quit: Repeatedly trying and failing to reduce or stop gambling
If you recognize any of these signs in your behavior, please seek help immediately.
Self-Help Tools
1win provides several tools to help you maintain control over your gaming:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account
- Loss Limits: Establish maximum loss limits to prevent excessive spending
- Reality Checks: Receive periodic reminders during your gaming sessions about the time and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account for a period you specify
- Cooling-Off Period: Take a break from gambling by requesting account suspension for 24 hours to 30 days
To access these tools, please visit your account settings or contact our customer support team.
Support Organizations for India
If you or someone you know is struggling with problem gambling, please reach out to these organizations:
-
Gamblers Anonymous India
Support and peer counseling for problem gamblers across India -
AASRA (Assistance for Alcoholism and Substance Abuse-Related Addictions)
Crisis intervention and counseling services in India
www.aasra.info -
iCall - The Emotional Wellness Platform
Mental health support available 24/7 in India
www.icallhelpline.org
International Support Resources
Additional support organizations available internationally:
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GamCare (United Kingdom)
Free and confidential support for problem gambling
www.gamcare.org.uk -
GamStop (United Kingdom)
National gambling self-exclusion scheme
www.gamstop.co.uk -
Gambling Help Online (Australia)
Professional counseling and support services
www.gamblinghelponline.org.au -
Responsible Gambling Council (Canada)
Evidence-based resources and support
www.responsiblegambling.org -
National Council on Problem Gambling (United States)
Helpline and treatment referral services
www.ncpgambling.org
Call to Action
If you believe you have a gambling problem, please seek help immediately. There is no shame in reaching out. Problem gambling is a treatable condition, and support is available. Contact one of the organizations listed above or speak with a mental health professional. Your wellbeing is important to us.
Remember: Gambling should be fun. If it stops being fun, it's time to stop.